FAQ’s

FREQUENTLY ASKED QUESTIONS

How long is the hire period?
The hire period is usually from the day before the event, to the day after. This all depends on whether there are other events that require items before or after your event.

Do you deliver and collect?
Yes. Delivery and collection cost is based on kilometres to and from the venue. You are also welcome to collect and return the items yourself.

What happens if we break something?
It is understandable that the occasional breakage may happen. If any breakages, damages or loss occur I will deduct the appropriate amount from your refundable damages deposit. (See details under terms and conditions). If any breakages, loss or damages exceed this, an invoice will be sent for the appropriate amount. An itemised list of individual item prices will be sent to you once the event is booked.

Who washes the dishes?
For normal hire periods, you may rinse and repack your items. For longer periods, I ask that you hand wash items before returning them, to prevent staining and smell! Please DO NOT put anything in the dishwasher.

How do I choose the crockery?
Vintage Cherry’s collection of vintage crockery is vast. I will always make sure to hand pick your order box according to your brief as best as I can.

How do I pack and return my order?
After your event, we advise that you make someone responsible for packaging everything into the boxes in the same way you received them. Please be very careful with all items, as they are all fragile.

What can we use the vintage crockery for?
Pretty much anything – eating, drinking or even as part of a vintage décor display!

What numbers can you cater for?
From high tea for 10 guests, right through to 40 guests.

How do I pay?
Payment can be made by internet transfer, cheque or cash.

PURCHASE A CAKE STAND

How about a unique vintage gift for your Mum, daughter or friend? What could be more perfect than an elegant two or three tiered cake stand from Vintage Cherry!
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